Adult Protective Services offers protective services to elderly and dependent adults who are at risk for abuse, neglect, or exploitation by themselves or others. We investigate reports of alleged elder or dependent adult abuse and can help you obtain additional supportive services. The focus of APS is to help maintain older and dependent adults in their own homes.
Monday - Friday 8:00am - 5:00pm (707) 253 - 4398
Nights and weekends (888) 619 - 6913
Please call if you suspect that an elder or dependent adult is being physically abused, neglected, or financially exploited or click here to complete the Report of Suspected Dependent/Elder Adult Abuse form (SOC 341). Also contact us if you believe that an elder or dependent adult is self neglecting due to diminished mental capacity or physical limitations. You do not have to give us your name or other personal information for us to investigate the allegations, unless you are a mandated reporter.
A mandated reporter is any person who has assumed full or intermittent responsibility for care or custody of an elder or dependent adult, whether or not the person receives compensation, including administrators, supervisors, and any licensed staff of a public or private facility that provides care or services for elder or dependent adults, or any elder or dependent adult care custodian, health practitioner, employee of a financial institution or employee of a county adult protective services agency or local law enforcement agency. Failure to report physical abuse, abandonment, isolation, financial abuse, or neglect of an elder or dependent adult, is a misdemeanor. If the abuse results in death or great bodily injury, and the mandated reporter willfully fails to report then it is punishable by not more than one year in a county jail or by fine or both.
Adult Protective Services Questions
Office Hours: 8am - 5pm, Monday through Friday, except holidays
Office Location: 650 Imperial Way, Suite 101, Napa, CA 94559
Main Telephone: 707-253-4398
24 Hour Hotline: 888-619-6913