IHSS Public Authority


Comprehensive Services for Older AdultsHealth and Human Services Agency



The IHSS Public Authority

The IHSS Public Authority works in conjunction with In-Home Supportive Services (IHSS) to provide information and assistance to IHSS clients who need help selecting a home care provider. The IHSS Public Authority establishes and maintains a Registry of Providers with available IHSS independent home care providers and provides a list of screened home care providers for IHSS clients to interview. The IHSS Public Authority also helps IHSS clients conduct interviews to help them choose a qualified and compatible home care provider. The IHSS Public Authority provides orientation and training sessions for providers on care giving. The IHSS PA works closely with both the home care provider and the IHSS client to provide and maintain a positive relationship. If a conflict arises, the IHSS Public Authority works with each to find a mutually acceptable resolution. The IHSS Public Authority is the “Employer of Record” for all IHSS providers for the purposes of collective bargaining and working conditions. If you would like more information regarding finding a care provider through the IHSS Public Authority Care Provider Registry, select the following link: www.countyofnapa.org/hhsa/ihsspa   

Who can be an IHSS provider?

Potential providers must pass a background screening process (including criminal record) and attend program orientation. Employment hours are flexible and are determined by the individual recipient who is authorized to receive IHSS.

How can I become a care provider for the Public Authority?

To apply for the Public Authority Registry please click the Apply link below and fill out the application. Once completed, you can submit the application by clicking the “submit” button at the end of the document, emailing the application to IHSSPublicAuthority@countyofnapa.org, faxing it to (707) 259-8338, or mailing it to IHSS Public Authority 650 Imperial Way Napa, CA 94558. Once your application is received you will be contacted to discuss the next steps. Please call the Public Authority at (707) 259-8359 with any questions. Thank you for your interest! Apply:  English | Spanish

Contact Us


Office Hours:          8am - 5pm, Monday through Friday, except holidays

                              8am - 6pm on Thursdays only

Office Location:      650 Imperial Way, Suite 101, Napa, CA 94559               

Telephone:             707-259-8359


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